How does shipping work?
- Your order will be dispatched within 1 business day of purchase. Items en route to the USA will arrive overnight and items en route to Canada will take 2 business days, unless external factors present themselves.
Will I have to pay duties/customs upon arrival of my order?
- No. Items sent to Canada or the USA will arrive with no customs or duties payable. Shipments to other countries may vary, please refer to your countries customs and duty policy. Customers may also leave specific declaration instructions prior to order.
What is included with my purchase?
- Any additional packaging (box, dust bag) included will be shown in photos and/or mentioned in the description.
Your items seem too cheap, are they authentic?
- Yes. Years of buying and selling have provided us with several networks in obtaining our inventory. Every product undergoes a rigorous authentication process and VLA assures you all products are authenticate.
How does the return process work?
All sales are final. If you are unsatisfied with your order, please contact us at help@vlaluxury.com and we will do our best to accommodate you.
You do not have the product I am looking for, are you able to get it for me?
If you’re looking for a particular item(s) and they are not available for purchase on our website, please contact us via Instagram, Facebook or email at help@vlaluxury.com and we will do our best to assist you.